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Contact Center Solutions.

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Services & Solutions

Call Center Solutions

Automate (Electronic) Solution

Company & Mission

CallTel Communications is the first and high quality Telemessaging Answering Service and Call Center Company in Nigeria; providing full-service Inbound, Outbound, Electronic and Business Process Outsourcing (BPO) Call Center Services. We cater to businesses and professions ranging from small start-ups to large fortune 500 organizations.

Why CallTel?

CallTel's mission is to provide our clients with outstanding services, using the right people and technology to let them manage their business as they desire.  We do not tell you how to run your business – that is what you do best – we just want to give you the right tools to do so better.

People

You can be confident in the quality of CallTel's team of employees—from the call center TSRs who handle your calls to the team of professionals that manage your program. By providing supportive work environments, in which we all learn from each other, CallTel attracts and retains the right people to deliver superior performance. The communication lines are always open, right to the top, and direct to you.

Technology Benefits

We have the technology and integration abilities to help you achieve your organization's goals. Advanced, proven hardware, software and networks have been selected to give you a full range of call center services with very high reliability and support. We can provide a technology solution or connect into your existing system.

Call Center Outsourcing

You want to develop a customized and cost effective way to communicate that is delivered consistently during every contact. It is often more efficient (from a time, money and resource perspective) to outsource these programs. CallTel specializes in creating and delivering tailored solutions one contact at a time.

Top 10 Reasons

  • 1

    Make customer care your #1 priority.

  • 2

    Leverage our talent to build your business.

  • 3

    Customize CallTel extensive services for your needs.

  • 4

    Customize CallTel's extensive services for your needs.

  • 5

    Customize CallTel's extensive services for your needs.

See All Top 10 Reasons

 

Testimonial

The CallTel service has been a tremendous help to our business. We have sold several properties and closed many leads on the weekends - a time when our incoming calls were previously going to voicemail or unanswered

Paul Okhomina,
GM-Walden Properties

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